1. Our Commitment
Removevivcharge is committed to making our website and studio services accessible to as many people as possible, in line with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 principles.
2. Website Accessibility
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our website includes:
- Semantic HTML structure with appropriate heading hierarchy
- Alternative text for images
- Keyboard-navigable interactive elements
- Sufficient colour contrast ratios across text and backgrounds
- Responsive design for mobile, tablet, and desktop devices
- Support for reduced-motion preferences via CSS media queries
- ARIA labels on navigation and interactive components
3. Known Limitations
Some third-party embedded content, such as Google Maps, may not fully meet accessibility standards. We are working to provide alternative contact and direction information for users who cannot access map embeds.
Decorative graffiti-style headings use a display font that may be less legible at small sizes. Body text uses a clear sans-serif typeface throughout.
4. Studio Accessibility
Our Knowlesands studio at Industrial Estate, 1 Severnvale, Knowlesands WV16 5JL offers:
- Step-free access to the main training floor
- Accessible toilet facilities
- Adjustable programme modifications for varying mobility levels
Please contact us before your visit if you have specific accessibility requirements so we can make appropriate arrangements.
5. Feedback and Contact
If you encounter accessibility barriers on our website or at our studio, please contact us:
- Email: clients@removevivcharge.world
- Telephone: +44 1746 218711
- Post: Industrial Estate, 1 Severnvale, Knowlesands WV16 5JL, United Kingdom
We aim to respond to accessibility feedback within 5 working days.
6. Enforcement Procedure
If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) at www.equalityadvisoryservice.com.
7. Continuous Improvement
We review this statement annually and update our website based on user feedback and evolving accessibility standards.